We want you to love your babylikestopony purchases. If for any reason you’re not totally satisfied you’re welcome to return or exchange online purchases, provided –
Exchanges will be processed within 2 working days and babylikestopony will cover the cost of shipping the replacement item to you.
Refunds will be processed by babylikestopony within a week of receiving the item. Refunds will be made by the original payment method for the cost of the items. Postage is not refundable.
babylikestopony cannot be held responsible for orders lost in transit so we recommend sending your items with a registered / traceable and/or insured service.
babylikestopony have the right to refuse returns that are not in perfect new condition.
babylikestopony’s usual flexible returns & exchanges policy applies to sale items however returns or exchanges of sale stock will be subject to a restocking and handling fee of $20 for orders within Australia and $40 for international orders.